Case study — Mobile Application2025

MediConnect

Care coordination on both sides of the appointment

A healthcare appointment and patient management product pairing a patient mobile app with the clinic dashboard behind it.

Industry
Healthcare
Year
2025
Screens
08
MediConnect clinic dashboard with daily appointment timeline, patient flow chart and request queue

Overview

About the project

MediConnect is a concept healthcare product built as two halves of one system. Patients get a mobile app for finding a clinician, booking a slot and keeping their records and results in one place. Clinics get the desktop side: the day's schedule, appointment management, patient records and the request queue that accumulates around them. Both halves share a vocabulary, so a booking made on a phone appears in the clinic view with the same status language and the same level of detail.

The challenge

Appointment products usually optimise for one side of the desk. Patient-facing apps make booking pleasant and hand the clinic an unstructured mess; clinic software runs the schedule and gives patients a form from 2009. Building both meant reconciling two very different tolerances for density — a patient sees a handful of things a month, a clinician sees the whole day at once.

Our solution

We modelled the appointment as a single shared object and let each surface present the depth its user needs. The patient app is spacious and sequential: find, choose a time, confirm, then keep records and results in the same place. The clinic dashboard is dense and scannable, with the day as a vertical timeline, colour-coded status carried straight through from the patient's booking, and the request queue treated as first-class work rather than an inbox. Records use the same components on both sides so nothing has to be re-learned.

What we built

  1. 01Doctor discoveryBrowse by specialty with availability, rating and booking entry in one row.
  2. 02Appointment bookingDate strip, live slot availability and confirmation with visit type and cover.
  3. 03Patient profileVitals summary, identifiers and insurance status in one card.
  4. 04Medical recordsReports, imaging and care plans accessible from phone and clinic alike.
  5. 05Clinic dashboardThe day's schedule as a timeline with live status on every slot.
  6. 06Appointment managementCross-clinician booking table with filters by state.
  7. 07Vitals trendsLongitudinal readings charted against previous visits.
  8. 08Request queuePrescriptions, results, reschedules and referrals as tracked work items.
  9. 09NotificationsReminders and result alerts shared across both sides of the system.

Desktop

Where the product doesits heaviest work.

The full-width interface, screen by screen.

MediConnect appointment management table with status filters across clinicians
Fig. 01 — Appointment management
MediConnect patient record with vitals trend chart, active medications and visit history
Fig. 02 — Patient record
MediConnect appointment detail view with consultation notes, care plan and attached records
Fig. 03 — Appointment detail

Mobile

Rebuilt for onehand.

The same information hierarchy, rebuilt for a screen you hold in one hand.

MediConnect mobile home screen with specialty shortcuts and available clinicians
01 — Find care
MediConnect mobile booking screen with date strip and available appointment times
02 — Booking
MediConnect mobile patient dashboard with vitals, upcoming appointment and records
03 — My health
MediConnect mobile visit summary showing the consultation note, prescribed medication and follow-up actions
04 — Visit summary

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