Terms of Service

Welcome to Martians. These Terms of Service ("Terms") apply to your use of our website and any software development, design, or consulting services we provide (together, the "Services"). By accessing our website or engaging our Services, you agree to be bound by these Terms.

By visiting our website, submitting a project inquiry, or signing an agreement with us, you confirm that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, please do not use our website or Services.

Martians provides custom software development and related services, including web, mobile, and desktop application development, e-commerce platforms, blockchain solutions, AI development, digital marketing, and developer staffing. The specific scope, deliverables, and timeline for any engagement are defined in a separate proposal or contract agreed upon with you.

Where we offer a 30-Day Sprint — including the "30-Day Sprint Guarantee" shown on our For Startups page — the thirty days are thirty consecutive calendar days measured from the agreed kickoff date, not from your first enquiry. The guarantee applies only to the scope set out and signed off in the sprint proposal.

A sprint is sized for a single product on a single platform with one primary user journey: in practice around eight to twelve screens, two user roles, and up to five third-party integrations. Work beyond that is quoted as a further sprint rather than absorbed into the thirty days.

The timeline also assumes that you:

• Agree the sprint scope in writing before kickoff and keep it fixed for the duration of the sprint.
• Nominate a single decision-maker who can approve work on your behalf.
• Return feedback, approvals and any content or assets we request within one business day.
• Provide the third-party access the build depends on — payment, email, cloud, domain and API accounts — by the date set out in the proposal.

Any day lost to a change of scope, a late approval, or access we are still waiting on moves the delivery date by the same amount. We will confirm the revised date in writing as soon as it changes.

If we miss the agreed date for reasons within our control, we complete the remaining agreed scope at no further charge. The guarantee covers delivery of that scope only — it is not a warranty of any commercial outcome, funding result, or level of user adoption.

• Provide accurate, complete, and up-to-date information when contacting us or engaging our Services.
• Use our website and Services only for lawful purposes and in a manner consistent with these Terms.
• Keep any account credentials or project access we provide you confidential.
• Respond to reasonable requests for feedback, approvals, or information needed to deliver your project.

All content on our website — including text, graphics, logos, and design — is the property of Martians and protected by applicable intellectual property laws. Ownership of custom work delivered as part of a client engagement is governed by the specific agreement signed for that project; unless stated otherwise, Martians retains rights to its own internal tools, frameworks, and methodologies used to deliver the work.

Our Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Martians will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or Services. Nothing in these Terms limits liability that cannot be excluded under applicable law, or any liability set out in a signed project agreement.

We may update these Terms from time to time to reflect changes in our Services or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. Continuing to use our website or Services after changes are posted means you accept the revised Terms.

If you have any questions about these Terms, please contact us at info@martian.ae.