Privacy Policy

Privacy Policy

 

Last Updated: May 18, 2026Privacy Policy

Your Privacy Matters to Us – Here’s How We Protect It

At Martian, we’re committed to protecting your personal information with the same care we put into everything we do. Whether you’re a client, partner, or visitor from the UAE or beyond, we respect your privacy and comply with international data protection standards, including GDPR and UAE data protection regulations. Our comprehensive privacy policy has been carefully designed to ensure complete transparency and protection for all your personal information.

Think of this policy as our promise to you: we collect only what we need, use it responsibly, and never sell your information to third parties.

Quick FAQ Section

Q: What personal information does Martian collect?
A: We collect information you willingly provide, including your name, email address, phone number, postal address, and date of birth (where relevant).

Q: How does Martian use my data?
A: We use your information to deliver services, respond to inquiries, process requests, improve our offerings, and maintain compliance with legal obligations.

Q: Is my data shared with other companies?
A: No. We never sell or share your data with third parties without your explicit permission.

Q: How long does Martian keep my information?
A: We retain your data only as long as necessary to provide our services or meet legal requirements, typically 7 years for business records.

1. What Information Do We Collect?

We collect personal information only when you choose to share it with us. This includes:

  • Contact Information: Your name, email address(es), and phone number(s)
  • Postal Address: For service delivery and official correspondence
  • Date of Birth: Where relevant to our services (optional)
  • Usage Data: How you interact with our website (pages visited, time spent)
  • Communication Records: Emails, messages, and inquiries you send us

We don’t collect sensitive data (health, financial, biometric) unless absolutely necessary and with your explicit consent.

2. How Do We Collect Your Information?

Your information comes from you, directly:

 

Understanding how we collect your information is fundamental to our privacy policy framework. This privacy policy ensures you have complete clarity on all data collection practices.

Direct Interactions:

  • When you contact us via email or contact forms
  • When you register as a client or supporter
  • When you submit inquiries or requests for services
  • When you sign up for our newsletter or updates

From Trusted Partners:

  • We may receive information from third parties only if you’ve explicitly given them permission to share your details with us
  • We never purchase or receive data from data brokers

Website Analytics:

  • We use cookies and analytics tools to understand how visitors use our site (this is anonymized data that doesn’t identify you personally)

3. How We Use Your Information

We use your personal data for legitimate business purposes only:

This privacy policy outlines each specific purpose, and we are committed to transparency in how we apply this policy to your personal information. For questions about this privacy policy or your rights, please review the section below or contact us.

  • Service Delivery: Providing digital marketing, web development, and consulting services you’ve requested
  • Communication: Responding to your questions and keeping you informed about our services
  • Compliance: Meeting legal and regulatory requirements in the UAE and internationally
  • Improvement: Understanding user needs to enhance our offerings
  • Security: Protecting our systems and preventing fraud

We never:

  • Sell your data to advertisers or third parties
  • Use your information for purposes you haven’t agreed to
  • Share your data outside Martian without permission (except when legally required)

4. Data Confidentiality & External Websites

Our Responsibility:
Martian takes full responsibility for protecting the personal information you provide directly to us. We implement industry-standard security measures, including encrypted connections and secure servers.

Third-Party Websites:
We are not responsible for the privacy practices of external websites, including those linked from our site. When you leave our website, their privacy policies apply. We recommend reviewing their terms before sharing your information.

5. Your Privacy Rights in the UAE

As a business operating in the United Arab Emirates, we comply with:

Your Rights:

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to delete your data (with limited exceptions)
  • Right to withdraw consent at any time
  • Right to data portability (receive your data in a structured format)

6. Security & Data Protection

We protect your information through:

  • Encrypted Connections: All data transmitted to us is encrypted (SSL/TLS)
  • Secure Storage: Data is stored on protected servers with restricted access
  • Access Controls: Only authorized Martian employees can access your data
  • Regular Audits: We periodically review our security practices
  • Staff Training: Our team is trained in data protection and confidentiality

While we use industry-standard protections, no security system is 100% guaranteed. We encourage you to use strong passwords and report any suspicious activity immediately.

7. Cookies & Tracking Technologies

Our website uses cookies for:

  • Essential Functions: Keeping you logged in, security
  • Analytics: Understanding visitor behavior (anonymized)
  • User Experience: Remembering your preferences

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. How Long We Keep Your Data

We retain personal information:

  • Service Records: 7 years (for business and tax purposes)
  • Communications: 3 years (unless you ask us to delete sooner)
  • Analytics Data: 24 months (anonymized)
  • Marketing Emails: Until you unsubscribe

If you request deletion, we’ll remove your data within 30 days, except where legal obligations require retention.

9. Making a Complaint or Data Request

If you have concerns about how we handle your data, or if you want to exercise your privacy rights, please contact us:

Email: konstruktion@email.com
Response Time: We aim to respond within 15 working days

Your Complaint Process:

  1. Send us details of your concern with any relevant information
  2. We’ll investigate your complaint thoroughly
  3. We’ll respond with findings and any actions taken
  4. If unsatisfied, you can escalate further

For UAE Residents: You also have the right to file a complaint with the UAE’s privacy authority if you believe your rights have been violated.

10. Changes to This Policy

We update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We’ll notify you of significant changes via email or a prominent notice on our website.

Still Have Questions?

We’re here to help! Reach out to us at konstruktion@email.com with any privacy questions. We believe transparency builds trust, and your privacy  or visit our Contact page to learn more about our services and how we can assist you with your privacy concerns.is our priority.

What information do we collect?

When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.

How do we collect information?

We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.

Confidentiality

We will not be responsible for the privacy of data collected by websites not owned or managed by Charity, including those linked through our website.

Making a complaint

If you are not satisfied with the response, please contact us at konstruktion@email.com with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.